Service Science, Management, and Engineering(English)(1),23/24-R

The study course covers the service-oriented approaches in business and information systems and software engineering. It concerns vertical (inside the enterprise) and horizontal (inter-organisational) service provision situations. The emphasis is put on new innovative service development. The course comprises service design methods, basics of building service-oriented architectures, and other topics of service engineering. Students will experiment with various service development and running technologies. They will learn approaches to service governance according to the most popular service management methods and standards. Students are expected to have basic knowledge in business process modelling, systems theory, and portfolio management. The course concerns also scientific research advances in service-orientation.